ISO 20000 and ITIL
As described on other pages of this site, ISO 20000 is the international standard for IT Service management.
However, ISO 20000 itself is part of a much bigger picture, in that it aligns with ITIL, the IT Infrasture Library. This relationship is often illustrated via a diagram such as the one below:
Clearly, however, there is also a relationship with other management protocols and frameworks. This will be explored as additional features are added to this web portal.